Service Uptime Guarantee in Cloud Hosting
When you buy a cloud hosting plan from us, we guarantee that your sites are going to be working at least 99.9% of the time. We've virtually eliminated the web server downtime by using an advanced cloud hosting platform in which different clusters of servers address each individual portion of the overall service - files, databases, e-mails, etc. In that way, should there be an issue with a server, the other machines within the cluster shall simply take over and your internet sites won't be affected the slightest bit. To avoid any infrastructure difficulties, we also have diesel backup generators and a few independent Internet providers. Knowledgeable professionals keep an eye on the web servers 24/7 to handle any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Through our semi-dedicated server packages, you are going to reap the benefits of a 99.9% service uptime and you can just forget about any difficulties you may have experienced with other companies. Different to the majority of hosting companies, we don't handle everything on only one server. As an alternative, every single part of the hosting service, such as the file storage, e-mails, databases, Control Panel, statistics, and so forth., has its own clusters of web servers. If one web server fails, the others will take over, so your sites won't be affected. In addition we use an innovative load-balancing platform that guarantees the best performance of both our servers and the internet sites accommodated on them. A number of independent Internet providers and diesel powered generators are our backup in the event of an infrastructural problem, while a team of skilled professionals, that is available 24/7, keeps track of the system in case there are software problems. With our semi-dedicated servers, your internet sites will be working no matter what.
Service Uptime Guarantee in VPS Servers
If you purchase a Virtual Private Server through us, we warrant that the physical hosting server your account is created on will be operational at least 99.9% of the time. While we are not able to control what you do with your Virtual Private Server and what you set up on it, we will make sure that the main web server is going to work 24/7 without any disturbances. Our facilities have a number of Internet providers as well as backup generators to ensure the uninterrupted work of all web servers placed there. If there is an issue with any virtual server on the physical one, we've got a crew of experienced admins to eradicate it in a very timely manner and to make sure that the other VPS server accounts within that web server won't be affected. We use only new, thoroughly tested hardware components for the web servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
While we are unable to control what you do with your dedicated server, the types of offline software and / or script-driven applications you set up on it or when you reboot it, we can make certain that it’s accessible a minimum of 99.9% of the time. Your machine will be situated in our state-of-the-art facility in the town center of Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and a number of Internet providers, so no outages or other infrastructural issues shall affect the proper functioning of your internet sites at any time. Our qualified group of system admins will make sure that if your server stops for some reason, it'll be restarted right away. To avoid any possibility of malfunctions, we are going to give you a web server with new and carefully tested hardware components to make sure that your websites will be working no matter what.