A 99.9% Server Uptime
Our cloud hosting system is based on a dependable, topflight hardware configuration and a strongly tweaked Linux distro. Thus, no matter what your web site is, or how many visitors you’ve got, or even if there’s a denial–of–service attack, our hosting servers will stay up and running and your websites will remain visible online.
Our cloud hosting plans feature a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it’s very important that you also build your own network architecture. That’s the reason why we set up a custom–configured internal network in each one of our datacenter facilities. Relying on enterprise–level Juniper routers and switches, our internal network allows for incredibly fast data transfer speeds and is also completely redundant.
Thus, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, no matter which hosting offer you’ve chosen.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to decrease all possible risks with our cloud hosting packages and irrespective of the fact that we provide premium–quality support, there are cases when the customer is just not pleased with what we have to offer. Or he has to migrate to a more robust web hosting solution, like a VPS server or a dedicated server.
For this reason, we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you aren’t fully pleased, you will receive a reimbursement.
24/7 Technical Support
When you operate a hosting firm, your tech support engineers are of prime importance. This is exactly why we’ve conscientiously gathered a very skillful team of technical support engineers, each with several years of practice behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All tech support inquiries are replied to in less than sixty minutes and our average response time is below twenty minutes!