Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support in a timely manner is our top priority, so we back up each cloud hosting plan with a 1–hour ticket response warranty. As soon as you fill in a ticket or drop a message, our client tech support team will try all they could do to deliver the most appropriate remedy for your issue and to offer guidance in a timely fashion.
A Top–quality Support Service
You are able to email us 24x7x365 with any concern you possibly have related to our products. We’ve professionals available continuously to offer you support any time needed. You may use the ticket system or post an e–mail whenever you want, alternatively you can pick–up the phone or make use of the online chat within business hours.
An Intuitive Help Section
Our company has built–in a substantial practical knowledge base into the Control Panel to assist you to acquire beneficial step by step instructions anytime. Each part of the Control Panel has its own contextual support area showcasing a variety of how–to posts. We have also prepared video tutorials to offer you a much better idea of exactly how to perform any presented process.